Privacy Policy

 

This privacy policy sets out how Urban Paintball UK uses and protects any information that you give Urban Paintball UK when you use this website. Urban Paintball UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Urban Paintball UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/02/2011.
 

What information do we collect?

 
We may collect the following information:
 
* name
 
* contact information including email address
 
* other information relevant to customer surveys and/or offers
 
What we do with the information we collect?
 
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
 
* Internal record keeping.
 
* We may use the information to improve our products and services.
 
* We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.
 
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
 
How do we use personal information?
 
We will use your personal information to provide you with related services and leisure activities. We may use and disclose your personal information for the purpose in which it was collected or for other reasons which may come under the following:
 
* Regulatory reporting and for compliance purposes.
 
* Providing you with updates on our promotions and services in which we think you might be interested.
 
* Maintaining our levels of customer service and the marketing of future promotions and services.
 
* Involving you in our customer service feedback surveys.
 
* To help us identify repeat customers for our loyalty schemes.
 
* To help us identify the trends in customer spending and leisure activities.
 
* For use when completing our accounting and administration.
 
Is the information disclosed to third parties?
 
We may disclose your personal information:
 
* As permitted or required by law;
 
* To various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
 
* To our third party service providers as well as to our related entities;
 
* To third parties such as leisure companies and other service providers for the purpose for which the information was collected or for a related purpose, for example to facilitate and process your leisure activities;
 
* To third parties who may involve you in market research for the purpose of servicing our relationship with you and improving the services we provide;
 
* To third parties for the purpose of analysing trends in sales and leisure activities;
 
* The third parties to whom we disclose your personal information may also be taken to have collected your personal information in their own right, for their internal use.
 
Where we engage third party contractors to perform services for us those third party contractors may be required to handle your personal information. Under these circumstances those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.
 
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
 
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
 
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other
 
website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
 
* Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
 
* If you have previously agreed to us using your personal information for direct marketing purposes.
 
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

 

 

 

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